Let’s get you moving again.
Need help with gFit for ChatGPT? Contact the support@gfit.world for help with workout plans, exercise videos, or progress that isn’t saving. We reply within 4 business days.
Contact gFit support
support@gfit.worldQuick answers
A few things to try before you write.
The workout or video won’t load
Check your internet connection, then reopen the conversation and try again. You can also ask ChatGPT to show the exercise again. If the video still won’t play, ask for the exercise instructions in text and let us know which exercise was affected.
I can’t move to the next exercise
In the same conversation, ask ChatGPT: “Show me the next exercise in my gFit workout.” If you see an error, include its exact wording when you contact us.
My workout progress isn’t saving
Progress is saved when you select Mark as Done. If saving fails, check your connection and try the button again. Saved progress expires 24 hours after the latest successful save; gFit does not keep a permanent workout history.
Do I need a separate gFit account?
No separate gFit account or sign-up is required to use this ChatGPT connector. This page supports the plugin at chatgpt.gfit.world. For other gFit products, mention the product name in your email so we can direct your request.
Help us understand the issue
When emailing us, please include:
- What happened. What you tried, what you expected, and the steps that led to the issue.
- Where it happened. Your device and browser, or whether you used the ChatGPT mobile or desktop app.
- A little context. The exercise name, approximate time and time zone, and any error message. A cropped screenshot can help.
Share only what’s needed to explain the issue. Please do not include: passwords, session identifiers, private conversation content, and sensitive health information.
Privacy questions?
Email the same support address for questions about your data. Our Privacy Policy explains how the connector handles workout progress.